CPE Policies

CPE Administrative Policies

1. Record Retention Policy

In accordance with Standard No. 24, all paid transactions, test records, course/event records, correspondence and documentation are kept for no less than 5 years at Global Growth Business, 739 Bryant St, San Francisco, CA 94107, USA. Contact (415) 237-0076 or send an email to info@globalgrowthbusiness.com for more information.

These records include all of the following:

course/event outline, including course announcement information, program agenda and handouts, and speaker notes if applicable
amount of recommended continuing education credit
list of all participants completing the course/event
the continuing education credits earned by each participant
the dates of the period during which the course/event was available
copies of participant course/event evaluations
evidence of compliance with responsibilities set out under the standards for continuing professional education programs

2. Refund Policy

Sales to all courses/events offered by Global Growth Business are final & non-refundable unless the course/event is postponed (e.g. due to force majeure) – in which case the customer will be offered a full refund or a future course/event of equal value.

For further information please contact info@globalgrowthbusiness.com

3. Program Cancellation Policy

If a course/event is cancelled a full refund will be offered to customers or they may elect to apply the registration fee to a similar course/event scheduled at a later date. If a customer is unable to attend a course that he/she registered for, the customer will be given the opportunity to apply the registration fee to a similar program offered at a later date or receive a recording of the course/event (recordings are not eligible for credit).

For further information and notification of inability to attend please contact info@globalgrowthbusiness.com

Credit card refunds will be processed within two business days of receipt of a refund request. If this requirement is not met, please contact us so we can follow up with the credit card company.

4. Complaint Resolution Policy

Global Growth Business will make every effort to provide the best learning, development & training courses/events possible. For more information regarding administrative policies such as complaint and refund, please contact Giles Godwin-Brown via email at giles@globalgrowthbusiness.com

Giles Godwin-Brown || Commercial Director || giles@globalgrowthbusiness.com || 1-415-237-0076

5. Course Update Policy

Prior to publication, all Global Growth Business courses/events will be reviewed by qualified persons other than the course developer, in order to assure the courses are accurate, timely, and consistent with currently accepted standards relating to the pertinent subject matter(s). All Global Growth Business courses will be reviewed and revised, as appropriate, on an annual basis. During each review, Global Growth Business staff will check technical accuracy, timeliness, and sufficiency to achieve the stated learning objectives. In addition, course evaluations will be reviewed each quarter to assess program effectiveness, and all appropriate changes will be made that are necessary to enhance program effectiveness.

Should any links and references not work, please email Global Growth Business at: info@globalgrowthbusiness.com

Great leaders of organizations run after problems, make their footprint bigger than their foot, and always strive to find the truth — because you have to get to the truth to be excellent.

CFO, Twitter

The primary mandate of the CFO is to be the guardian of shareholder value for the company. Traditionally, this was about managing risk, but today CFOs are expected to balance risk and opportunity. It's become quite a quite multi-dimensional role.

CFO, D&B

Operating a global business in a fast-changing world, you have to be grounded real-time in the external environment, have complete transparency, be fact-based and working with a great, collaborative team.

CFO, Ford

With an increasingly integrated world economy, be prepared to respond to higher levels of both risk and opportunity. A strong balance sheet is a tremendous asset when managing though periods of volatility.

CFO, Chevron

From an M&A standpoint, the returns on a spreadsheet are interesting, but it is far more important to be comfortable with the people running the business.

CFO, Krogers

Look at what your organization needs and don't be afraid to take chances, but balance risk with success, only increasing the former when the latter goals are being met.

WORLD FINANCE FORUM